Alorica, Inc. 401(k) Review & Grade
Alorica 401(k) Retirement Plan
Irvine, CAProfessional, Scientific & Technical Services17,246 active participantsPlan year 2024
Estimate from the plan's Form 5500 filing · How we grade
$100Employer $ per active participant
$323Employee $ saved per active participant
0.28%Direct admin cost, % of plan assets
$145.6MNet plan assets, end of year
–Average balance per account (account count looks misreported)
Score breakdown
- Employer generosity3.6 / 507th percentile for employer $ per participant
- Low cost2.8 / 2511th percentile for low admin cost vs. same-size plans
- Employee saving0.7 / 154th percentile for employee $ per participant
- Plan features3 / 10Default investment
- Red-flag deductions-13 pts2 issues reported on the filing
Total score0 / 100 · Grade F
This plan vs. peers
Peers: Professional, Scientific & Technical Services plans with 10,000+ active participants (70 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 7th |
| Lower admin cost | 11th |
| Employee saving | 4th |
| Peers that auto-enroll | 39% |
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Red flags from the filing
Late deposits: the filing says some employee contributions were not sent to the plan on time ($25,503 reported). That's money taken from paychecks that sat with the employer longer than the law allows.
Corrective distributions: the plan refunded $1,046,742 in contributions, which usually means it failed annual nondiscrimination testing.
What to do if you're in this plan
- Alorica put in about $100 per active participant, below the typical peer ($2,932). Any match is still an instant return, so contribute enough to get all of it.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Direct plan expenses (0.28% of assets) are well above similar-size plans (0.09%). Check your annual fee disclosure, choose low-cost index funds if you can, and think about whether savings beyond the match belong in an IRA.
- The plan reported late deposits of employee contributions. Compare your pay stubs with your account statements, and contact the plan administrator if money shows up late.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $1,720,044 |
| Participant (employee) contributions | $5,577,913 |
| Other contributions (incl. rollovers in) | $33,538 |
| Administrative expenses paid from the plan | $393,898 |
| Investment advisory & management fees | $93,136 |
| Other admin expenses | $6,670 |
| Benefits paid out | $21,120,832 |
| Net assets, start / end of year | $139.6M / $145.6M |
| Active participants, start / end of year | 16,930 / 17,563 |
| Participants with account balances | 3,239 |
| Auto-enrollment (feature code 2S) | Not reported |
| Auditor | Bdo USA, P.C. |
Largest service providers (Schedule C)
| Merrill Lynch, Pierce, Fenner and S | $252,592 reported compensation |
| Morgan Stanley | $93,136 reported compensation |
| Bdo USA P.C. | $41,500 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20251015100918NAL0002218339001, received 2025-10-15, EIN 95-4740339, plan #002, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.