Iss Facility Services, Inc. 401(k) Review & Grade
Iss Facility Services 401(k) Savings Plan
San Antonio, TXAdministrative, Support & Staffing Services5,381 active participantsPlan year 2024
Estimate from the plan's Form 5500 filing · How we grade
$568Employer $ per active participant
$1,821Employee $ saved per active participant
0.33%Direct admin cost, % of plan assets
$106.8MNet plan assets, end of year
$32,523Average balance per account
Score breakdown
- Employer generosity29.4 / 5059th percentile for employer $ per participant
- Low cost5.1 / 2521th percentile for low admin cost vs. same-size plans
- Employee saving9.0 / 1560th percentile for employee $ per participant
- Plan features3 / 10Default investment
- Red-flag deductions-3 pts1 issue reported on the filing
Total score44 / 100 · Grade D
This plan vs. peers
Peers: Administrative, Support & Staffing Services plans with 2,500–9,999 active participants (125 plans).
| Measure | Percentile |
|---|---|
| Employer $ per participant | 59th |
| Lower admin cost | 21th |
| Employee saving | 60th |
| Peers that auto-enroll | 22% |
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Red flags from the filing
Corrective distributions: the plan refunded $9,824 in contributions, which usually means it failed annual nondiscrimination testing.
What to do if you're in this plan
- Iss Facility Services put in about $568 per active participant, more than the typical peer ($342). Contribute at least enough to collect the full match. Skipping it leaves part of your pay on the table.
- The filing shows total dollars, not the match formula. Ask HR for the Summary Plan Description so you know the exact match and vesting schedule.
- Direct plan expenses (0.33% of assets) are well above similar-size plans (0.12%). Check your annual fee disclosure, choose low-cost index funds if you can, and think about whether savings beyond the match belong in an IRA.
- Changing jobs? You can usually leave the money in the plan, move it to your new employer's plan, or roll it into an IRA. Don't cash out: you'd owe taxes and possibly a 10% penalty.
The raw numbers from the filing
| Employer contributions | $3,057,501 |
| Participant (employee) contributions | $9,799,237 |
| Other contributions (incl. rollovers in) | $2,571,110 |
| Administrative expenses paid from the plan | $326,299 |
| Contract administrator fees | $326,299 |
| Benefits paid out | $13,607,051 |
| Net assets, start / end of year | $93.5M / $106.8M |
| Active participants, start / end of year | 5,814 / 4,948 |
| Participants with account balances | 3,285 |
| Auto-enrollment (feature code 2S) | Not reported |
| Auditor | Harper & Pearson Company, P.C. |
Largest service providers (Schedule C)
| Principal Life Insurance Company | $255,195 reported compensation |
| Nova 401(k) Associates | $59,228 reported compensation |
| Gallagher Fiduciary Advi | $56,250 reported compensation |
Source: DOL EFAST2 Form 5500 filing, acknowledgment ID 20250728125125NAL0000784547001, received 2025-07-28, EIN 74-2012133, plan #001, plan year 2024-01-01 to 2024-12-31. Verify at efast.dol.gov.